Accessibility Audit
Executive Summary
Summary of Findings
WCAG 2.1 Overview
WCAG 2.1 Compliance
Project Background
Approach
How to use this report
Understanding our findings
1
Site wide findings
1.1
No visible focus indicator on interactive elements (H)
1.1.1
WCAG
2.4.7 (AA)
- Desktop
1.1.2
Recommendation
1.2
Visible focus indicator fails to meet non-text colour contrast requirements (H)
1.2.1
WCAG
1.4.11 (AA)
- Desktop
1.2.2
Recommendation
1.3
State of accordion elements are not announced to screen reader users (H)
1.3.1
WCAG
1.4.10 (AA)
,
4.1.2 (A)
- Desktop, Mobile, iPad
1.3.2
Recommendation
1.4
Insufficient visible focus (H)
1.4.1
WCAG
1.4.11 (AA)
,
2.4.7 (AA)
- Desktop
1.4.2
Recommendation
1.5
User forced to tab through all navigation and sub-navigation items (H)
1.5.1
WCAG
1.3.1 (A)
,
2.1.1 (A)
,
4.1.2 (A)
- Desktop
1.5.2
Recommendation
1.6
Link text does not help users identify link purpose (H)
1.6.1
WCAG
2.4.4 (A)
- Desktop, Mobile, iPad
1.6.2
Recommendation
1.7
Links that open in a new tab window is not communicated to the user visually or programmatically (H)
1.7.1
WCAG
1.3.1 (A)
- Desktop, Mobile, iPad
1.7.2
Recommendation
1.8
Buttons and links styled the same (H)
1.8.1
WCAG
3.2.4 (AA)
,
4.1.1 (A)
,
4.1.2 (A)
- Desktop
1.8.2
Recommendation
1.9
Skip navigation links take users to the same location (M)
1.9.1
WCAG
2.4.1 (A)
- Desktop, Mobile, iPad
1.9.2
Recommendation
1.10
Skipped headings (M)
1.10.1
WCAG
1.3.1 (A)
,
2.4.6 (AA)
- Desktop, Mobile
1.10.2
Recommendation
1.11
Visible focus is not on the correct element (M)
1.11.1
WCAG
1.3.1 (A)
,
2.4.7 (AA)
- Desktop
1.11.2
Recommendation
1.12
LJMU logo does not help users identify link destination (M)
1.12.1
WCAG
1.4.5 (AA)
,
2.4.4 (A)
- Desktop
1.12.2
Recommendation
1.13
Decorative images are announced by screen readers (M)
1.13.1
WCAG
1.1.1 (A)
- Desktop
1.13.2
Code Snippet
1.13.3
Recommendation
1.14
Search button announced as ‘go button’ (L)
1.14.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
- Desktop, Mobile
1.14.2
Code snippet
1.14.3
Recommendation
1.15
Multiple page landmarks with the same id (O)
1.15.1
WCAG
1.3.1 (A)
,
4.1.2 (A)
- Desktop
1.15.2
Recommendation
2
Content
2.1
Embedded videos do not use audio descriptions or text transcripts (H)
2.1.1
WCAG
1.2.3 (A)
- Desktop
2.1.2
Recommendation
2.2
Inconsistent identification of accordion elements (M)
2.2.1
WCAG
3.2.3 (AA)
,
3.2.4 (AA)
- Desktop, Mobile, iPad
2.2.2
Recommendation
3
Generic
3.1
Required fields are not marked programmatically (H)
3.1.1
WCAG
1.3.1 (A)
- Desktop, Mobile, iPad
3.1.2
Code Snippet
3.1.3
Recommendation
3.2
Multiple non-breaking space elements used (M)
3.2.1
WCAG
4.1.1 (A)
- Desktop
3.2.2
Code snippet
3.2.3
Recommendation
3.3
Inconsistent identification of accordion elements (M)
3.3.1
WCAG
3.2.3 (AA)
,
3.2.4 (AA)
- Desktop, Mobile, iPad
3.3.2
Recommendation
3.4
Unhelpful alt text (M)
3.4.1
WCAG
1.1.1 (A)
- Desktop, Mobile, iPad
3.4.2
Code Snippet
3.4.3
Recommendation
3.5
Carousel indicators do not help screen reader users identify link purpose (M)
3.5.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
,
2.4.4 (A)
,
4.1.1 (A)
,
4.1.2 (A)
- Mobile
3.5.2
Recommendation
3.6
Containers are close to one and other (L)
3.6.1
WCAG
1.3.1 (A)
- iPad
3.6.2
Recommendation
4
Landing
4.1
Text is obscured when text spacing is applied (H)
4.1.1
WCAG
1.4.12 (AA)
- Desktop
4.1.2
Recommendation
4.2
Two elements receive focus (L)
4.2.1
WCAG
2.4.7 (AA)
,
4.1.1 (A)
- iPhone
4.2.2
Recommendation
5
Research
5.1
Text is obscured when text spacing is applied (H)
5.1.1
WCAG
1.4.12 (AA)
- Desktop
5.1.2
Recommendation
5.2
Inconsistent identification of accordion elements (M)
5.2.1
WCAG
3.2.3 (AA)
,
3.2.4 (AA)
- Desktop, Mobile, iPad
5.2.2
Recommendation
6
Intranet landing page
6.1
Accordion elements can’t be expanded with VoiceOver activated (H)
6.1.1
WCAG
2.1.1 (A)
,
4.1.1 (A)
- iPad, iPhone
6.1.2
Recommendation
6.2
Link does not fit within the container (H)
6.2.1
WCAG
1.4.3 (AA)
,
1.4.10 (AA)
- iPhone
6.2.2
Recommendation
6.3
Link does not fit within the container (H)
6.3.1
WCAG
1.4.3 (AA)
- iPhone
6.3.2
Recommendation
6.4
Links are not programmatically associated to headings (M)
6.4.1
WCAG
1.3.1 (A)
- Desktop
6.4.2
Recommendation
6.5
Decorative images with unnecessary alt text (M)
6.5.1
WCAG
1.1.1 (A)
- Desktop, Mobile, iPad
6.5.2
Recommendation
6.6
Links are announced multiple times by screen reader (M)
6.6.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
,
4.1.1 (A)
- Desktop, Mobile
6.6.2
Code Snippet
6.6.3
Recommendation
6.7
Right-pointing chevron is announced by screenreaders as ‘greater than’ (L)
6.7.1
WCAG
1.3.1 (A)
- Desktop, iPhone
6.7.2
Recommendation
6.8
Image alt text is the same as adjacent headings (L)
6.8.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
- Desktop, Mobile
6.8.2
Recommendation
7
Intranet content page
7.1
Content obscured when browser zoom is applied (H)
7.1.1
WCAG
1.4.10 (AA)
,
1.4.4 (AA)
- Desktop, Mobile
7.1.2
Recommendation
7.2
Insufficient colour contrast (M)
7.2.1
WCAG
1.4.3 (AA)
- Desktop
7.2.2
Recommendation
7.3
Background images use unnecessary alt text (L)
7.3.1
WCAG
1.1.1 (A)
- Desktop, Mobile, iPad
7.3.2
Code Snippet
7.3.3
Recommendation
8
Undergraduate course page
8.1
Information is presented as headings instead of a table (H)
8.1.1
WCAG
1.3.1 (A)
- Desktop
8.1.2
Code Snippet
8.1.3
Recommendation
8.2
Content within the accordion is not announced (H)
8.2.1
WCAG
2.1.1 (A)
,
4.1.2 (A)
- Desktop
8.2.2
Code Snippet
8.2.3
Recommendation
8.3
Insufficient alt text provided for the image of text (H)
8.3.1
WCAG
1.4.5 (AA)
,
4.1.3 (AA)
- Desktop, Mobile, iPad
8.3.2
Recommendation
8.4
Video is not accessible using the keyboard alone (H)
8.4.1
WCAG
2.1.1 (A)
- Desktop
8.4.2
Recommendation
8.5
Video links do not inform the user of where the link will take them (H)
8.5.1
WCAG
2.4.4 (A)
,
3.2.4 (AA)
,
4.1.2 (A)
- Desktop, Mobile, iPad
8.5.2
Recommendation
8.6
Colour contrast for Play button is insufficient (M)
8.6.1
WCAG
1.4.11 (AA)
- Desktop, Mobile, iPad
8.6.2
Recommendation
8.7
User not informed that the link will initiate a downloaded and the size of the download (M)
8.7.1
WCAG
1.3.1 (A)
,
2.4.6 (AA)
- Desktop, Mobile, iPad
8.7.2
Recommendation
9
Postgraduate course page
9.1
Information is presented as headings instead of a table (H)
9.1.1
WCAG
1.3.1 (A)
- Desktop
9.1.2
Code Snippet
9.1.3
Recommendation
9.2
Content within the accordion is not announced (H)
9.2.1
WCAG
2.1.1 (A)
,
4.1.2 (A)
- Desktop
9.2.2
Code Snippet
9.2.3
Recommendation
9.3
Important information is not accessible using the keyboard alone (H)
9.3.1
WCAG
1.3.1 (A)
,
2.1.1 (A)
,
2.4.6 (AA)
- Desktop
9.3.2
Recommendation
9.4
Video uses autogenerated German captions (H)
9.4.1
WCAG
1.2.2 (A)
- Desktop
9.4.2
Recommendation
9.5
Elements are not accessible using the keyboard alone (H)
9.5.1
WCAG
2.1.1 (A)
- Desktop
9.5.2
Recommendation
9.6
Important information does not render correctly on mobile devices (H)
9.6.1
WCAG
1.4.10 (AA)
,
4.1.1 (A)
- Mobile
9.6.2
Recommendation
9.7
Video links do not inform the user of where the link will take them (H)
9.7.1
WCAG
2.4.4 (A)
,
3.2.4 (AA)
,
4.1.2 (A)
- Desktop, Mobile, iPad
9.7.2
Recommendation
9.8
Video uses autogenerated German captions (H)
9.8.1
WCAG
1.2.3 (A)
- Desktop
9.8.2
Recommendation
9.9
Carousel indicators do not help screen reader users identify link purpose (M)
9.9.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
,
2.4.4 (A)
,
4.1.1 (A)
,
4.1.2 (A)
- Mobile
9.9.2
Recommendation
10
News article
10.1
Social media icons open in a new tab window (H)
10.1.1
WCAG
1.3.1 (A)
,
2.4.4 (A)
,
2.4.6 (AA)
- Desktop, Mobile
10.1.2
Recommendation
10.2
Links do not provide the user with additional information (H)
10.2.1
WCAG
2.4.4 (A)
- Desktop, Mobile
10.2.2
Recommendation
10.3
Dates are not programmatically associated to the relevant news article (M)
10.3.1
WCAG
1.3.1 (A)
,
2.4.6 (AA)
- Desktop, Mobile, iPad
10.3.2
Recommendation
10.4
Background images use unnecessary alt text (L)
10.4.1
WCAG
1.1.1 (A)
- Desktop, Mobile, iPad
10.4.2
Code Snippet
10.4.3
Recommendation
10.5
Incorrect focus order (L)
10.5.1
WCAG
2.4.3 (A)
- Desktop
10.5.2
Recommendation
11
Staff profile
11.1
Article information is not associated to the relevant article (H)
11.1.1
WCAG
1.3.1 (A)
,
2.4.4 (A)
- Desktop, Mobile, iPad
11.1.2
Recommendation
12
Homepage
12.1
Visible focus indicator fails to meet non-text colour contrast requirements (H)
12.1.1
WCAG
1.4.11 (AA)
- Desktop
12.1.2
Recommendation
12.2
Text is obscured when text spacing is applied (H)
12.2.1
WCAG
1.4.12 (AA)
- Desktop
12.2.2
Recommendation
12.3
Focus order not in a logical sequence (H)
12.3.1
WCAG
2.4.3 (A)
- Mobile
12.3.2
Recommendation
12.4
Content is hidden off screen when browser zoom is applied (H)
12.4.1
WCAG
1.4.10 (AA)
- Desktop
12.4.2
Recommendation
12.5
Left and Right-pointing arrows are focusable but nothing is announced to the user (H)
12.5.1
WCAG
1.1.1 (A)
,
2.4.4 (A)
,
2.4.6 (AA)
,
4.1.3 (AA)
,
4.1.2 (A)
- iPad
12.5.2
Recommendation
12.6
Covid-19 information modal cannot be dismissed with VoiceOver activated (H)
12.6.1
WCAG
2.1.1 (A)
,
2.4.3 (A)
- iPad
12.6.2
Recommendation
12.7
Skip to content link not rendering correctly on mobile devices (M)
12.7.1
WCAG
2.4.1 (A)
- Mobile, iPad
12.7.2
Recommendation
12.8
Chinese language attribute has not been assigned to interactive elements (M)
12.8.1
WCAG
3.1.2 (AA)
- Desktop, Mobile
12.8.2
Recommendation
12.9
Down Arrows are focusable on iPad (M)
12.9.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
- iPad
12.9.2
Recommendation
12.10
Search button announced as ‘go button’ (L)
12.10.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
- Desktop, Mobile
12.10.2
Code snippet
12.10.3
Recommendation
13
High Traffic page 1
13.1
User is not aware that they interacting with tab elements (H)
13.1.1
WCAG
4.1.2 (A)
- Desktop, Mobile
13.1.2
Recommendation
13.2
Virtual tour video does not use audio description (H)
13.2.1
WCAG
1.2.3 (A)
,
1.2.5 (AA)
- Desktop
13.2.2
Recommendation
13.3
Map is not accessible to the user (H)
13.3.1
WCAG
1.3.1 (A)
,
3.3.2 (A)
- Desktop
13.3.2
Recommendation
13.4
Video links do not inform the user of where the link will take them (H)
13.4.1
WCAG
2.4.4 (A)
,
3.2.4 (AA)
,
4.1.2 (A)
- Desktop, Mobile, iPad
13.4.2
Recommendation
13.5
Carousel indicators do not help screen reader users identify link purpose (M)
13.5.1
WCAG
1.1.1 (A)
,
1.3.1 (A)
,
2.4.4 (A)
,
4.1.1 (A)
,
4.1.2 (A)
- Mobile
13.5.2
Recommendation
14
High Traffic page 2
14.1
Elements are not accessible using the keyboard alone (H)
14.1.1
WCAG
2.1.1 (A)
- Desktop
14.1.2
Recommendation
14.2
User is not aware that they interacting with tab elements (H)
14.2.1
WCAG
4.1.2 (A)
- Desktop, Mobile
14.2.2
Recommendation
14.3
Dynamic content not announced by screen reader (H)
14.3.1
WCAG
4.1.3 (AA)
- Desktop, Mobile, iPad
14.3.2
Recommendation
14.4
Loading message is not announced by screen reader (H)
14.4.1
WCAG
4.1.3 (AA)
- Desktop, Mobile, iPad
14.4.2
Recommendation
14.5
Bookmarks and courses are not programmatically associated (H)
14.5.1
WCAG
1.3.1 (A)
,
2.4.4 (A)
- Desktop
14.5.2
Recommendation
14.6
Links which are inactive are announced by screen reader (M)
14.6.1
WCAG
1.4.1 (A)
,
2.4.4 (A)
- Desktop, Mobile, iPad
14.6.2
Recommendation
15
Timetables
15.1
Content within the accordion is not announced (H)
15.1.1
WCAG
2.1.1 (A)
,
4.1.2 (A)
- Desktop
15.1.2
Code Snippet
15.1.3
Recommendation
15.2
Important information does not render correctly on mobile devices (H)
15.2.1
WCAG
1.4.10 (AA)
,
4.1.1 (A)
- Mobile
15.2.2
Recommendation
15.3
Screen reader does not announce the full address from the address dropdown (H)
15.3.1
WCAG
4.1.3 (AA)
- Desktop
15.3.2
Recommendation
15.4
Error messages are not announced by the screen reader (H)
15.4.1
WCAG
3.3.1 (A)
- Desktop
15.4.2
Recommendation
15.5
Colour alone has been used to identify an error (H)
15.5.1
WCAG
1.4.1 (A)
,
1.4.3 (AA)
-
15.5.2
Recommendation
15.6
Incorrect number of dropdown options are announced by the screen reader (M)
15.6.1
WCAG
4.1.2 (A)
- Desktop
15.6.2
Recommendation
15.7
CAPTCHA content has audio alternative but this is not accessible to users (M)
15.7.1
WCAG
1.1.1 (A)
,
2.1.1 (A)
- Desktop
15.7.2
Recommendations
16
Registration form
16.1
Bookmarks and courses are not programmatically associated (H)
16.1.1
WCAG
1.3.1 (A)
,
2.4.4 (A)
- Desktop
16.1.2
Recommendation
16.2
Screen reader does not announce the full address from the address dropdown (H)
16.2.1
WCAG
4.1.3 (AA)
- Desktop
16.2.2
Recommendation
16.3
Form fields are not programmatically associated (H)
16.3.1
WCAG
1.3.1 (A)
,
4.1.1 (A)
- Desktop
16.3.2
Recommendation
16.4
Error messages are not announced by the screen reader (H)
16.4.1
WCAG
3.3.1 (A)
- Desktop
16.4.2
Recommendation
16.5
Colour alone has been used to identify an error (H)
16.5.1
WCAG
1.4.1 (A)
,
1.4.3 (AA)
-
16.5.2
Recommendation
16.6
Links which are inactive are announced by screen reader (M)
16.6.1
WCAG
1.4.1 (A)
,
2.4.4 (A)
- Desktop, Mobile, iPad
16.6.2
Recommendation
16.7
Incorrect number of dropdown options are announced by the screen reader (M)
16.7.1
WCAG
4.1.2 (A)
- Desktop
16.7.2
Recommendation
16.8
CAPTCHA content has audio alternative but this is not accessible to users (M)
16.8.1
WCAG
1.1.1 (A)
,
2.1.1 (A)
- Desktop
16.8.2
Recommendations
17
Micro site
17.1
Link URL is announced by screen reader (H)
17.1.1
WCAG
2.4.4 (A)
- Desktop
17.1.2
Recommendation
I Recommendations
18
Suggested Next Steps
APPENDIX
A
Automated Findings
Contact Details
UV2635- Liverpool John Moores University Accessibility Audit
UV2635- Liverpool John Moores University Accessibility Audit
Keith Allan
- UX Consultant
Ed Chandler
- Principal UX Consultant
22 November 2021
Accessibility Audit
